Q1Who is the competent authority for personal care products in France?
In France, there are two central authorities: ANSM (Agence nationale de securite du medicament et des produits de sante) is specifically responsible for cosmetic product safety, including cosmetovigilance and DIP inspections. DGCCRF (Direction Generale de la Concurrence, de la Consommation et de la Repression des Fraudes) monitors general product safety, labeling, and consumer protection. Both authorities can conduct market controls and impose sanctions.
Q2Can SpaceGoats help with GPSR compliance in France?
Yes. SpaceGoats supports Amazon sellers with complete GPSR and Cosmetics Regulation compliance for France, including coordination of safety assessments, CPNP notification, review of French labeling, and ensuring Amazon listing compliance. France's strict DGCCRF controls make professional support particularly valuable.
Q3What is cosmetovigilance and does it affect me?
Cosmetovigilance is the system for monitoring undesirable effects of cosmetic products. In France, ANSM is the central authority for this. If you become aware of serious undesirable effects (effets indesirables graves) of your personal care products, you must immediately report them to ANSM (Art. 23 Cosmetics Regulation). The responsible person is responsible for reporting. France has one of the most active cosmetovigilance systems in the EU.
Q4Must all product information be in French?
Yes. The Code de la consommation (Art. L112-1) requires all information intended for consumers to be in French. This includes: product designation, usage instructions, warnings, ingredient list (INCI names themselves are international and can remain in Latin/English, but the heading 'Ingredients' and additional explanations must be in French). Additional languages are permitted but do not replace French labeling.
Q5What happens during a DGCCRF inspection of my products?
The DGCCRF conducts regular market controls, including online on Amazon.fr. During an inspection, inspectors check: French-language labeling, presence of all mandatory information, CPNP notification, availability of the DIP/PIF, conformity with the Cosmetics Regulation and the GPSR. Violations can result in warnings, fines, or market withdrawal orders. The DGCCRF publishes annual reports on its control findings.