Compliance Rescue · Silberkraft
From chaos toCLARITY.Compliance rescued. Brand focus restored.
Silberkraft turned to SPACEGOATS to untangle one of the most painful compliance situations their team had ever faced — and come out with full operational clarity on the other side.
Partner since 2022
The Challenge
Every day.
A new fire.
Silberkraft had built a strong brand in the wellness and health supplement space — but Amazon had become a daily battleground. Compliance documentation gaps, EPR registration errors, and cascading listing suppressions had turned their Amazon channel into a source of stress rather than growth.
Their team was spending hours every week on Amazon issues — responding to automated notices, trying to navigate Seller Support, and manually patching compliance gaps that kept reappearing. Revenue was at risk. So was team morale.
They needed a specialist — not just a virtual assistant, but a team that truly understood EU compliance and could take over the entire operational stack.
What we did
RESCUE
& REBUILD.
Emergency compliance intervention followed by full operational takeover — turning Silberkraft's biggest pain point into a clean, stable Amazon channel.
Compliance Rescue
From chaos to compliant — fast.
Emergency compliance audit, GPSR documentation, EPR registration correction, and listing reinstatement across all affected markets. SPACEGOATS got Silberkraft clean and kept it that way.
Operations
Seller Central — fully managed.
Day-to-day Seller Central management across all markets — inventory, pricing, case management, return handling. Philipp hasn't opened Seller Central since handover.
Compliance
Ongoing regulatory coverage.
Continuous compliance monitoring, EPR reporting, GPSR upkeep, and proactive alerts when regulations change. Silberkraft won't be caught off-guard again.
The Journey
HOW IT
HAPPENED.
From emergency compliance rescue to fully stable operations — four phases that turned Amazon from a liability into an asset for Silberkraft.
Crisis Handover
Silberkraft came to SPACEGOATS mid-crisis — with listings under threat, compliance documentation scattered, and a team stretched thin across daily Amazon firefighting. SPACEGOATS performed an immediate account audit and took over within days.
Compliance Rescue
SPACEGOATS untangled a complex web of missing product compliance documentation — GPSR, EPR registrations, and listing attribute errors that had caused suppression notices. All listings were reinstated. Not one was lost.
Ops Stabilisation
With compliance resolved, SPACEGOATS built a clean operational framework for Silberkraft — standardised inventory management, account health monitoring, and a clear process for every new product launch. No more ad-hoc firefighting.
Operational Clarity
Silberkraft now operates with full confidence on Amazon. SPACEGOATS manages all ongoing compliance, Seller Central operations, and market expansion — giving Philipp and his team back the bandwidth to build the brand.
“We don't have to fight Amazon every day. SPACEGOATS guided us through one of the most painful compliance phases we've ever had.”
Philipp Silbernagel
Co-Founder, Silberkraft
Your turn
YOUR BRAND.
NEXT.
Join Silberkraft and 100+ other brands already scaling with SPACEGOATS. Compliance chaos or operational overload — we've seen it before, and we know how to fix it.