Amazon Global Logistics Network
Amazon Global Logistics
The Amazon Global Logistics (AGL) program, also called Global Shipping Service (GSS), functions as "a single portal for shipment creation, freight booking, cargo tracking, and payment." Originally designed for delivering goods to Amazon FBA warehouses, the service has expanded considerably through 2025-2026.
Amazon advertises key benefits including:
- Modes: Ocean FCL, Ocean LCL & Air Freight
- Fast, stable and reliable service
- Additional value-added services, including streamlined customs clearance
- Seller Central debited from account upon FC Receipt
- End-to-end milestone tracking
Should I use Amazon Global Logistics?
1. Trust
Using AGL grants Amazon expanded access to business and product information, potentially making it easier to identify suppliers and replicate products. While this may not inevitably occur, awareness of this risk proves important.
2. Support
Some sellers reported extended shipping times and delayed problem resolution. Given Amazon's scale and support ticket volume, individual requests become one among countless others. Though Amazon invests significantly in technology and sustainability enhancements, support accessibility challenges may persist.
3. Dependencies
Consolidating all operations through one provider creates vulnerability. Historical restrictions on delivery quantities have disrupted functioning systems. A pre-FBA solution that automatically replenishes Amazon warehouses offers advantages: reduced Amazon dependency while maintaining automated processes, better support access, and greater flexibility with logistics partners.
4. Expanding Network and Services
Amazon Global Logistics aims to cover approximately 96% of inbound FBA volume by late 2026, introducing direct shipping lanes reducing handoffs and improving predictability. New international services launched include ocean freight from Vietnam to the U.S. and China to Japan, with planned expansion to Canada and Australia. Amazon extended 3PL services to support fulfillment on competing platforms like Walmart, Shopify, and Shein.
5. Technological Advancements
Amazon integrated generative AI tools streamlining customs documentation through pre-population and verification of forms, "reducing paperwork time by over 50%, reducing delays and errors for sellers globally." These innovations support Amazon's strategy of enhancing speed, reliability, and environmental performance. Strategic expansion into high-growth markets like the UAE reflects the company's growing international logistics footprint.
An alternative to Amazon Global Logistics
SPACEGOATS offers automation solutions for logistics and distribution across European marketplaces including the UK. The pre-FBA solution emphasizes independence from Amazon while optimizing IPI through automatic replenishment when inventory decreases. Distribution automation enables selling across European marketplaces without managing multiple tax advisors and foreign tax identification numbers.