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Amazon Glossary

ISA

Inbound Shipment Appointment

Terms, metrics, and workflows around Amazon Seller, Vendor, and Marketplace operations.

What it means

ISA (Inbound Shipment Appointment) is a time-bound appointment for delivering goods to an Amazon fulfillment center. An ISA reservation ensures Amazon allocates staff and resources. Sellers must book ISAs in Seller Central to schedule FBA shipments and avoid delays.