There are more and more fraudsters posing as Amazon employees. But there are ways in which Amazon can help you protect yourself. Read here how you can protect yourself from these scammers and how you can inform Amazon about suspicious activity.
Important findings
- Genuine Amazon emails have the ending @amazon.de.
- Legal Amazon pages contain a “.” before “amazon.de”, such as https://www.xyz.amazon.de.
- Amazon never asks for personal data or to update payment details via e-mail.
- The number of fraud victims among Amazon customers fell by over 15% in 2023
- Amazon removed more than 40,000 phishing websites and 10,000 phone numbers of fraudsters in 2023.
How to recognize fraudulent messages and calls from Amazon
Fraudsters often try to obtain your data through phishing emails. They claim to be from Amazon. However, Amazon never asks for your data in e-mails. It also does not ask you to change payment information outside the website. You should therefore check the e-mail address carefully. Also look carefully at links, as fraudsters can forge the sender’s name.
There are also scammers who pretend to be Amazon on the phone. But Amazon never asks you to pay outside the platform. They will also never offer an unexpected refund or remote access to your device. End suspicious calls immediately and inform Amazon.
Sometimes false text messages also arrive, allegedly from Amazon, often called “smishing”. These messages may ask for your sensitive data or promise a refund. But remember: Amazon never asks for your password or personal data via SMS. It will also not ask you to pay outside its website. Do not open any links in suspicious text messages and do not call the numbers mentioned in them.
report amazon fraudsters: Amazon’s commitment against fraud
Amazon is very interested in combating fraud. They use high-tech technologies to detect fraud at an early stage. This is how they protect their customers’ accounts.
The company also informs customers about various scams. This clarification is important. So customers know how they can protect themselves.
Amazon also cooperates with the police to take action against fraudsters. Together, they reduced the number of fraud cases by more than 15% in 2023. They encourage their customers to report suspicious activities.
Although Amazon does a lot to combat fraud, it remains a major problem. For example, fraudsters use stolen log-in data to make purchases. The bills for this can amount to over 100 euros.
Amazon customers’ personal data is also sold on the darknet. That is very dangerous. Amazon is fighting hard against this and investing heavily in security.
They are campaigning against fake reviews and other tricks. Amazon knows that fraudsters are always finding new ways. That is why they are constantly looking for better solutions.
How to avoid and deal with fraud
It is important to always be attentive. We should check suspicious messages and calls carefully. Unfortunately, there are some fraudulent buyers on Amazon.
Electronics and video games are often the target of fraudsters. They exchange the products and then demand their money back. You say the product does not match the description.
If you have almost fallen victim to a scam, report it. Amazon has an online tool to report fraud. It is also advisable to inform the police.
It is important to know fraud methods. This enables companies and authorities to better stop fraudsters. Together we can better protect ourselves against fraud.
Conclusion
Companies like Amazon are fighting hard against fraud. They use new technologies and educate consumers. Cooperation with the authorities helps to stop fraud. Anyone can help by reporting suspicious incidents. This is how we protect ourselves against fraud together.
Amazon has done a lot to stop online fraud. They developed technologies to provide early warning. The company is taking legal action against fraudsters. It also informs consumers so that they can take action themselves.
Cooperation between companies, authorities and us consumers is important. It helps to combat fraud. Every individual can help by reporting suspicious things. This is how we protect online retailers and each other from harm.